Completion Event

Description

Important

This event is a supplementary notification and does not replace the completion webhook, which is still required for a proper handover of the case.

When a session is completed in Visiba Triage, an event is sent to notify the parent system that might be embedding Visiba Triage in an iframe. This allows the parent system to take appropriate actions, such as closing the iframe. Depending on your configuration the data object might contain additional information, per default will be empty.

Message data

Name	Description	Type	Example
event	Name of event	string	RedRobinSessionCompleted
data	Data of event	object	{}