Configuration
Description
Visiba Triage can be configured to be used in two different ways, open or controlled.
Open Deprecated
If you choose to use Visiba Triage with an open configuration, every user with access to the entrypoint URL will be able to create and complete a session. This is the default and all you have to do is to link your patients' to Visiba Triage through the given URL. Once a session is completed, you'll be notified through a webhook or query parameter in the navigation URL. The connection between the session identifier and the user is something you do on your side since Visiba Triage doesn't store personal data.
Controlled
In the controlled configuration, you must create a session to give a user access to the Triage UI. The session will be given a unique entrypoint URL, which you also will be able to time limit. A use case example would be if you've screened the users before Visiba Triage, i.e. via telephone. If a user tries to enter without a session they will be met by a error view.
The Triage UI is accessible via a unique, customer-specific URL, allowing you to customize the interface to match your brand.
Customizable Branding Elements
Colors
By setting two primary colors, the system automatically generates a cohesive color scheme for the UI. This scheme is optimized to meet accessibility standards.
Icons
Certain icons, such as the chatbot icon, can be replaced with your custom designs. Contact us for more information